60-Day Refund Policy

Effective Date: January 1, 2026 · Last Updated: September 13, 2026

MemoVolt is backed by a full 60-day money-back guarantee. If you are not satisfied with your purchase for any reason at all — no explanation required — we will refund your order.

1. Guarantee Terms

The 60-day guarantee period begins on the date your order is placed. Refund requests received within 60 days of your order date are eligible for a full product refund.

2. How to Request a Refund

To initiate a refund, follow these three simple steps:

• Step 1: Email support@memovolt.com with the subject line "Refund Request." Include your order number and the name and email you used to place the order.
• Step 2: Our support team will respond within one business day with return shipping instructions. You will be asked to return the bottles (empty or full) to our fulfillment center.
• Step 3: Once we receive the return shipment, your refund will be processed back to your original payment method within 5-7 business days.

3. What Is Refunded

Your full product purchase price is refunded. Return shipping costs are the customer's responsibility, and original outbound shipping fees (where applicable on 2-bottle orders) are non-refundable.

4. Refund Timing

After we receive your returned bottles, refunds are typically processed within 5-7 business days. Depending on your bank or card issuer, the refund may take an additional 2-5 business days to appear on your statement.

5. Discreet Charge Descriptor

Your original charge and any refund will appear on your statement under the descriptor BuyGoods, our checkout partner.

6. Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong product, contact us at support@memovolt.com within 7 days of delivery. We will send a replacement at no cost to you.

7. Questions?