Privacy Policy
This Privacy Policy explains how MemoVolt ("we," "us," or "our") collects, uses, protects, and shares information about you when you visit memovoltreview.com or interact with our brand. By using this site, you consent to the practices described below.
1. Information We Collect
We collect two categories of information:
Information You Provide Directly
- Name, email address, phone number, and shipping/billing address when you submit an inquiry or place an order through our checkout partner
- Payment details (processed securely by our payment partner — we never store full card numbers)
- Correspondence sent to our support email
Information Collected Automatically
- Browser type, device type, operating system, and IP address
- Pages viewed, time spent, referring URLs, and general geographic location
- Cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders through our checkout partner
- Respond to your inquiries and support requests
- Send order confirmations, shipping updates, and refund communications
- Improve the content, structure, and performance of this website
- Comply with legal obligations and prevent fraudulent activity
3. Information Sharing
We do not sell your personal information. We share limited information only with:
- Our order fulfillment and payment processing partner (BuyGoods) for the purpose of completing your transaction
- Shipping carriers to deliver your order
- Legal authorities when required by valid legal process
4. Data Security
We use commercially reasonable technical and organizational measures to protect your information, including bank-grade SSL encryption for all data submitted through checkout. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies for essential website function, analytics, and to remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some site features.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
California residents have specific rights under the CCPA. EU residents have rights under GDPR. To exercise any of these rights, email us at the address below.
7. Children's Privacy
Our website and product are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it.
8. Third-Party Links
Our website may contain links to third-party sites, including our checkout partner. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. Material changes will be highlighted on the website.